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Case Studies

Leadership appointments that make a difference. Explore the work we’ve delivered across the housing sector.

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Chief Customer Officer, Magenta Living
Executive SearchCustomer Service
Chief Customer Officer, Magenta Living
Assistant Director of Strategic Asset Management, Cobalt Housing
Senior LeadershipProperty and Asset Management
Assistant Director of Strategic Asset Management, Cobalt Housing
Delivering that ambition required more than additional programme capacity. Cobalt needed stronger strategic oversight of how property data, stock condition, repairs intelligence, sustainability and financial modelling informed investment decisions.
Executive Director of Customer, Livv Housing Group
Executive SearchCustomer Service
Executive Director of Customer, Livv Housing Group
Livv Housing Group needed an Executive Director of Customer at a point when customer assurance, regulatory readiness and organisational confidence were closely connected. The role carried responsibility for complaints, consumer regulation, customer insight and a broad range of customer-facing services. It would also help Livv regain momentum following internal change and regulatory inspection. 
Notting Hill Genesis, Chief Customer Officer
Executive SearchCustomer ServiceProperty and Asset Management
Notting Hill Genesis, Chief Customer Officer
When Notting Hill Genesis began the search for its next Chief Customer Officer, the appointment carried significance far beyond filling a vacant executive position.  
Director of Repairs and Maintenance, Chime Housing
Senior LeadershipProperty and Asset Management
Director of Repairs and Maintenance, Chime Housing
Responsible for protecting service continuity while shaping the operating model, controls and culture of a merged function, this role was central to resident experience, consumer regulation and long-term organisational consequence. 
Executive Director of Operations, Chime Housing
Executive SearchCustomer Service
Executive Director of Operations, Chime Housing
Mid-way through a merger, and a rebrand to Chime Housing, securing an Executive Director of Operations became a business-critical priority. Failure to secure the right appointment would have left a substantial leadership gap at the point two organisations, teams and cultures were coming together.

What Our Clients Say

"Really approachable people who obviously know the sector well and took the time to understand exactly what we were looking for with this appointment. Great at keeping us up to date with progress. We liked the candidate packs that were created as part of the long listing and shortlisting process, great detail and well prepared. Delivered a great selection of candidates for this role."

Pauline Davis

Chair of the Board, Futures Housing Group

"Most strategic search firm I have ever worked with and Tom provides excellent counsel along the way. Incredibly digital savvy with the bespoke video content which has improved colleague engagement and supported brand building. Thank you."

Patrick Franco

Chief Executive Officer, Notting Hill Genesis

"Following an unsuccessful round of recruitment for a new board member with specific skill sets, we approached Hannah at Neemar as they had been recommended to us. The service was exemplary as was the communication. Hannah listened to what we needed, offered well thought out and educated solutions and remained proactive and communicative throughout. I wouldn't hesitate to use her services again."

Paula Greatorex

Recruitment & HR Director, Nottingham Community Housing Association

"Great attention to detail, employer and candidate support. Neemar Search can always be relied upon to deliver a personalised and first class process."

Alison Dean

Chief Executive Officer, Great Places Housing Group

"We engaged Neemar for the recruitment of our Executive Director Homes and were really pleased with the recruitment process and outcome. Luke was easy to work with - professional, friendly, proactive. He kept me fully updated throughout and presented us with a strong pool of candidates. Delighted to say we offered the role and it was accepted. Neemar Search - thank you - highly recommended!"

Catherin Dixson

Chief Executive Officer, Muir Group

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